612 lines
18 KiB
Vue
612 lines
18 KiB
Vue
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<template>
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<div class="service_page">
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<div class="chatroom">
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<div class="header">
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<img src="@/assets/logo/logo.png" alt="嘉策人工logo" />
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<p>嘉策人工客服</p>
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</div>
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<div class="content">
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<!-- 聊天区域 -->
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<div class="chatBox">
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<!-- 聊天窗 -->
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<div class="chatWindow" id="chatWindow">
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<div class="loading" v-if="isLoading">
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<img
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class="loadingImg"
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src="../assets/loading.gif"
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alt="加载中"
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/>
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</div>
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<div
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class="chatBubbleBox"
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v-for="(item, index) in chats"
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:key="index"
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>
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<div
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class="chatBubbleTime"
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v-if="item.send_timestamp && item.time_show"
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>
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<span>{{ item.show_time }}</span>
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</div>
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<div
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class="chatBubble"
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:class="{ chatBubbleUser: item.sender != 0 }"
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>
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<div name="亮亮" class="avatar" v-if="item.sender == 0"></div>
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<div class="msgBox">
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<div class="bubbleBox" v-if="item.sender == 1">
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<p>{{ item.send_con }}</p>
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</div>
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<div
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class="bubbleBox"
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v-else-if="item.sender == 0 && item.send_con[0].msgInfo"
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>
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<p
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v-for="(item_msg, index_msg) in item.send_con"
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:key="index_msg"
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>
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{{ item_msg.msgInfo }}
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</p>
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</div>
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<div class="bubbleBox" v-else-if="item.sender == 0">
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<p>{{ item.send_con }}</p>
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</div>
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<div
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class="bubbleBox listBox"
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v-if="item.sender == 0 && item.list"
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>
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<div
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class="bubbleList"
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v-for="(item_list, index_list) in item.list"
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:key="index_list"
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@click="goDetail(item_list)"
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>
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<div class="listTitle">
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{{
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item_list.title ||
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item_list.lawTitle ||
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item_list.contractName ||
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item_list.caseTitle
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}}
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</div>
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<img src="@/assets/logo/logo.png" alt="查看详情" />
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</div>
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</div>
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</div>
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</div>
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</div>
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</div>
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<!-- 聊天输入框 -->
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<div class="chatInput">
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<textarea
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placeholder="请输入您的问题..."
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v-model="message"
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@keydown="stopEnter"
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@keyup.enter="send"
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></textarea>
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<div class="sendBtn" @click="send">发送</div>
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</div>
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</div>
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<!-- 辅助工具 -->
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<!-- <div class="tools">
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<div class="toolsBox" v-if="tool_show == -1">
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<img
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v-for="(item, index) in tools"
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:key="index"
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:src="item.img"
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:alt="item.name"
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@click="getTool(index)"
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/>
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</div>
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<legislation v-else-if="tool_show == 0"></legislation>
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<lawcase v-else-if="tool_show == 1"></lawcase>
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<dispute v-else-if="tool_show == 2"></dispute>
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<aidedtools v-else-if="tool_show == 3"></aidedtools>
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<replayDetail
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:detail="replyDetail"
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v-else-if="tool_show == -2"
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></replayDetail>
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</div> -->
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</div>
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</div>
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</div>
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</template>
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<script>
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import { mapGetters } from 'vuex';
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export default {
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data() {
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return {
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userid: '23941',
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// 待发送信息
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message: '',
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isEnter: false, //是否处于停止回车
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// 聊天记录(假设)
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chats: [
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{
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sender: 0, //发送人，0机器人 1用户
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send_con: '你好，我是嘉策人工客服，有问题请咨询我!',
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send_timestamp: '1607731220000' //发送时间,存时间戳好进行判断，若聊天间隔3分钟内，不重复显示时间
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}
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],
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// 答复详情
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replyDetail: {},
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isLoading: 0 //是否正在加载中，0否1是
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};
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},
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created() {
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// localStorage.removeItem("chatsHistory");
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this.chats = JSON.parse(localStorage.getItem('chatsHistory'));
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if (!this.chats) {
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var chat = [
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{
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sender: 0, //发送人，0机器人1用户
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send_con: '你好，我是嘉策人工客服，有问题请咨询我!'
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}
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];
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chat[0].send_timestamp = this.getTime();
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localStorage.setItem('chatsHistory', JSON.stringify(chat));
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this.chats = JSON.parse(localStorage.getItem('chatsHistory'));
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this.getIsShowTime();
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} else {
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this.getIsShowTime();
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}
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},
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computed: {
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...mapGetters(['avatar'])
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},
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mounted() {
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this.chatWindowActive();
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},
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methods: {
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// 原回车键失去回车功能
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stopEnter(event) {
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if (event.keyCode === 13) {
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event.preventDefault(); // 阻止浏览器默认换行操作
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return false;
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}
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},
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// 获取当前时间戳
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getTime() {
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var now_timestamp = Date.parse(new Date());
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return now_timestamp;
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},
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// 获取是否展示时间的标志
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getIsShowTime() {
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var now_timestamp = Date.parse(new Date());
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var minute_timestamp = 3 * 60 * 1000; //3分钟
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var day_timestamp = 24 * 60 * 60 * 1000; //1天
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var week_timestamp = day_timestamp * 7; //7天
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var i = 0;
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for (var chat of this.chats) {
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var howlong = now_timestamp - chat.send_timestamp;
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var time = new Date(parseInt(chat.send_timestamp));
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var hour = time.getHours().toString();
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if (hour.length < 2) {
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hour = '0' + hour;
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}
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var minute = time.getMinutes().toString();
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if (minute.length < 2) {
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minute = '0' + minute;
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}
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// 展示时间格式
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if (howlong > week_timestamp) {
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//距今7天以上，显示日期
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var year = time.getFullYear().toString();
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var month = (time.getMonth() + 1).toString();
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if (month.length < 2) {
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month = '0' + month;
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}
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var day = time.getDate().toString();
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if (day.length < 2) {
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day = '0' + day;
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}
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chat.show_time =
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year + '年' + month + '月' + day + '日 ' + hour + ':' + minute;
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} else if (howlong > day_timestamp) {
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// 距今7天以内超过1天，显示星期
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var weekdays = [
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'星期天',
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'星期一',
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'星期二',
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'星期三',
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'星期四',
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'星期五',
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'星期六'
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];
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var weekday = time.getDay().toString();
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chat.show_time = weekdays[weekday] + ' ' + hour + ':' + minute;
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} else {
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// 24小时内，显示今天
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var day_now = new Date(parseInt(now_timestamp)).getDate();
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var day_time = time.getDate();
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if (day_now == day_time) {
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chat.show_time = '今天 ' + hour + ':' + minute;
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} else {
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chat.show_time = '昨天 ' + hour + ':' + minute;
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}
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}
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// 是否展示时间
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this.chats[0].time_show = true;
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if (i > 0) {
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var interval = chat.send_timestamp - this.chats[i - 1].send_timestamp;
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if (interval > minute_timestamp) {
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chat.time_show = true;
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} else {
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chat.time_show = false;
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}
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}
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i++;
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}
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},
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// 查看详情
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goDetail(item) {
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if (item.contractName) {
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//答复类型为“合同”
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alert('程序员还在开发中...');
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return;
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} else {
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this.tool_show = -2;
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this.replyDetail = item;
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}
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},
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// 聊天窗内容置底
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chatWindowActive() {
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this.$nextTick(() => {
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var div = document.getElementById('chatWindow');
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div.scrollTop = div.scrollHeight;
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});
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},
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// 发送消息
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send() {
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if (this.message == '') {
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alert('不能发送空白信息');
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return;
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}
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this.chats.push({
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sender: 1,
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send_con: this.message,
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send_timestamp: this.getTime()
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});
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this.getIsShowTime();
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this.chatWindowActive();
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let message = this.message;
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this.message = '';
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this.isLoading = 1; //加载中
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this.$axios({
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url: 'http://rpai.365lawhelp.com/api/Reply/getReply',
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method: 'post',
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data: {
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message,
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appuid: '23941' //测试使用id
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}
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}).then(res => {
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var that = this;
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if (
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res.data.replayType == 'NEEDCONTRACTUSER' ||
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res.data.replayType == 'MSG' ||
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res.data.replayType == 'UNKNOWN'
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) {
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setTimeout(function() {
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that.chats.push({
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sender: 0,
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send_con: res.data.msgInfos,
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send_timestamp: that.getTime(),
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type: res.data.replayType
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});
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that.isLoading = 0;
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that.getIsShowTime();
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that.chatWindowActive();
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that.updateHistory(that.chats.length);
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}, 1000);
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} else {
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let all;
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if (res.data.replayType == 'QA') {
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//输入"你能做些什么"测试，右侧进入问答页面
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all = res.data.replyQADatas;
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} else if (res.data.replayType == 'CONTRACT') {
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//输入"劳动合同"测试，跳转下载链接
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all = res.data.replyContractDatas;
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} else if (res.data.replayType == 'LAW') {
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//输入"宪法"测试，右侧进入法律页面
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all = res.data.replyLawDatas;
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} else if (res.data.replayType == 'CASE') {
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//输入"强奸案案例"测试，右侧进入案例页面
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all = res.data.replyCaseDatas;
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}
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let list = [];
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for (let i = 0; i < 5; i++) {
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if (all[i]) {
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list.push(all[i]);
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}
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}
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setTimeout(function() {
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that.chats.push({
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sender: 0,
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send_con: res.data.msgInfos,
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send_timestamp: that.getTime(),
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type: res.data.replayType,
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list
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});
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that.isLoading = 0;
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that.getIsShowTime();
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that.chatWindowActive();
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that.updateHistory(that.chats.length);
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}, 1000);
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}
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});
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},
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// 更新聊天记录
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updateHistory(len) {
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let chats = [];
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for (let i = 1; i <= 20; i++) {
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// unshift 将新项添加到数组起始位置
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// 这里是倒着把this.chats的最近20条数据作为历史记录插入chats数组
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if (this.chats[len - i]) {
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chats.unshift(this.chats[len - i]);
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}
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}
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localStorage.setItem('chatsHistory', JSON.stringify(chats));
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},
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// 获取工具
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|
|
getTool(index) {
|
|||
|
|
this.tool_show = index;
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
};
|
|||
|
|
</script>
|
|||
|
|
|
|||
|
|
<style lang="scss" scoped>
|
|||
|
|
.service_page {
|
|||
|
|
width: 100%;
|
|||
|
|
height: 100vh;
|
|||
|
|
overflow: auto;
|
|||
|
|
position: relative;
|
|||
|
|
top: 0;
|
|||
|
|
right: 0;
|
|||
|
|
bottom: 0;
|
|||
|
|
left: 0;
|
|||
|
|
background: #c0cad5;
|
|||
|
|
|
|||
|
|
.chatroom {
|
|||
|
|
width: 73%;
|
|||
|
|
min-width: 1000px;
|
|||
|
|
position: absolute;
|
|||
|
|
top: 80px;
|
|||
|
|
left: 50%;
|
|||
|
|
transform: translateX(-50%);
|
|||
|
|
|
|||
|
|
background: #ffffff;
|
|||
|
|
border-radius: 20px;
|
|||
|
|
overflow: hidden;
|
|||
|
|
box-shadow: 0px 5px 24px 0px rgba(0, 0, 0, 0.2);
|
|||
|
|
|
|||
|
|
.header {
|
|||
|
|
width: 100%;
|
|||
|
|
height: 80px;
|
|||
|
|
background: #3699ff;
|
|||
|
|
display: flex;
|
|||
|
|
align-items: center;
|
|||
|
|
-webkit-user-select: none;
|
|||
|
|
-moz-user-select: none;
|
|||
|
|
-ms-user-select: none;
|
|||
|
|
user-select: none;
|
|||
|
|
img {
|
|||
|
|
width: 42px;
|
|||
|
|
height: 42px;
|
|||
|
|
display: block;
|
|||
|
|
margin-left: 40px;
|
|||
|
|
margin-right: 12px;
|
|||
|
|
}
|
|||
|
|
p {
|
|||
|
|
font-size: 20px;
|
|||
|
|
font-family: PingFang SC;
|
|||
|
|
font-weight: bold;
|
|||
|
|
color: #ffffff;
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
.content {
|
|||
|
|
width: 100%;
|
|||
|
|
height: 720px;
|
|||
|
|
display: flex;
|
|||
|
|
.chatBox {
|
|||
|
|
width: 100%;
|
|||
|
|
height: 720px;
|
|||
|
|
border-right: 4px solid #e6e6e6;
|
|||
|
|
.chatWindow {
|
|||
|
|
height: 586px;
|
|||
|
|
background: #f2f2f2;
|
|||
|
|
border-bottom: 4px solid #e6e6e6;
|
|||
|
|
overflow-y: scroll;
|
|||
|
|
padding: 0 40px;
|
|||
|
|
position: relative;
|
|||
|
|
.loading {
|
|||
|
|
position: fixed;
|
|||
|
|
top: 50%;
|
|||
|
|
left: 50%;
|
|||
|
|
transform: translate(-50%, -50%);
|
|||
|
|
display: flex;
|
|||
|
|
align-items: center;
|
|||
|
|
justify-content: center;
|
|||
|
|
img {
|
|||
|
|
display: block;
|
|||
|
|
width: 240px;
|
|||
|
|
height: 60px;
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
.chatBubbleBox {
|
|||
|
|
.chatBubbleTime {
|
|||
|
|
text-align: center;
|
|||
|
|
span {
|
|||
|
|
display: inline-block;
|
|||
|
|
margin: 4px 0 16px;
|
|||
|
|
|
|||
|
|
padding: 4px 8px;
|
|||
|
|
text-align: center;
|
|||
|
|
background: #dadada;
|
|||
|
|
border-radius: 4px;
|
|||
|
|
|
|||
|
|
font-size: 14px;
|
|||
|
|
font-family: PingFang SC;
|
|||
|
|
color: #ffffff;
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
.chatBubble {
|
|||
|
|
margin-bottom: 16px;
|
|||
|
|
display: flex;
|
|||
|
|
align-items: flex-start;
|
|||
|
|
justify-content: flex-start;
|
|||
|
|
flex-wrap: wrap;
|
|||
|
|
.avatar {
|
|||
|
|
width: 45px;
|
|||
|
|
height: 45px;
|
|||
|
|
border-radius: 50%;
|
|||
|
|
// background-color: #ffffff;
|
|||
|
|
background-image: url('~@/assets/logo/logo.png');
|
|||
|
|
background-size: cover;
|
|||
|
|
background-position: center;
|
|||
|
|
background-repeat: no-repeat;
|
|||
|
|
margin-right: 10px;
|
|||
|
|
}
|
|||
|
|
.msgBox {
|
|||
|
|
max-width: 50%;
|
|||
|
|
.bubbleBox {
|
|||
|
|
p {
|
|||
|
|
font-size: 15px;
|
|||
|
|
font-family: PingFang SC;
|
|||
|
|
color: #3b3b3b;
|
|||
|
|
display: inline-block;
|
|||
|
|
padding: 12.5px 20px;
|
|||
|
|
background: #ffffff;
|
|||
|
|
border-radius: 10px;
|
|||
|
|
margin-bottom: 16px;
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
.listBox {
|
|||
|
|
padding: 12.5px 20px;
|
|||
|
|
background: #ffffff;
|
|||
|
|
border-radius: 10px;
|
|||
|
|
.bubbleList {
|
|||
|
|
cursor: pointer;
|
|||
|
|
border-bottom: 1px solid #f2f2f2;
|
|||
|
|
display: flex;
|
|||
|
|
align-items: center;
|
|||
|
|
justify-content: space-between;
|
|||
|
|
.listTitle {
|
|||
|
|
width: 90%;
|
|||
|
|
height: 30px;
|
|||
|
|
line-height: 30px;
|
|||
|
|
|
|||
|
|
font-size: 14px;
|
|||
|
|
font-family: PingFang SC;
|
|||
|
|
color: #3699ff;
|
|||
|
|
|
|||
|
|
text-overflow: ellipsis;
|
|||
|
|
overflow: hidden;
|
|||
|
|
white-space: nowrap;
|
|||
|
|
}
|
|||
|
|
img {
|
|||
|
|
width: 9px;
|
|||
|
|
height: 16px;
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
.chatBubbleUser {
|
|||
|
|
justify-content: flex-end;
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
.chatBubbleBox:first-child {
|
|||
|
|
margin-top: 30px;
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
.chatWindow::-webkit-scrollbar {
|
|||
|
|
width: 8px;
|
|||
|
|
}
|
|||
|
|
.chatWindow::-webkit-scrollbar-thumb {
|
|||
|
|
background-color: #d2d2d2;
|
|||
|
|
border-radius: 5px;
|
|||
|
|
}
|
|||
|
|
.chatInput {
|
|||
|
|
width: 100%;
|
|||
|
|
height: 130px;
|
|||
|
|
position: relative;
|
|||
|
|
|
|||
|
|
textarea {
|
|||
|
|
width: 93%;
|
|||
|
|
height: 60px;
|
|||
|
|
position: absolute;
|
|||
|
|
top: 15px;
|
|||
|
|
left: 50%;
|
|||
|
|
transform: translateX(-50%);
|
|||
|
|
|
|||
|
|
display: block;
|
|||
|
|
border: 0;
|
|||
|
|
resize: none;
|
|||
|
|
outline: none;
|
|||
|
|
cursor: default;
|
|||
|
|
|
|||
|
|
font-size: 16px;
|
|||
|
|
font-family: PingFang SC;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
textarea::-webkit-scrollbar {
|
|||
|
|
width: 8px;
|
|||
|
|
}
|
|||
|
|
textarea::-webkit-scrollbar-thumb {
|
|||
|
|
background-color: #d2d2d2;
|
|||
|
|
border-radius: 5px;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
.sendBtn {
|
|||
|
|
width: 80px;
|
|||
|
|
height: 32px;
|
|||
|
|
text-align: center;
|
|||
|
|
line-height: 32px;
|
|||
|
|
|
|||
|
|
font-size: 16px;
|
|||
|
|
font-family: PingFang SC;
|
|||
|
|
font-weight: bold;
|
|||
|
|
color: #ffffff;
|
|||
|
|
|
|||
|
|
cursor: pointer;
|
|||
|
|
-webkit-user-select: none;
|
|||
|
|
-moz-user-select: none;
|
|||
|
|
-ms-user-select: none;
|
|||
|
|
user-select: none;
|
|||
|
|
|
|||
|
|
background: #3699ff;
|
|||
|
|
border-radius: 4px;
|
|||
|
|
|
|||
|
|
position: absolute;
|
|||
|
|
right: 45px;
|
|||
|
|
bottom: 14px;
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
.tools {
|
|||
|
|
width: 27%;
|
|||
|
|
min-width: 268px;
|
|||
|
|
height: 720px;
|
|||
|
|
.toolsBox {
|
|||
|
|
margin-top: 45px;
|
|||
|
|
display: flex;
|
|||
|
|
align-items: center;
|
|||
|
|
justify-content: center;
|
|||
|
|
flex-wrap: wrap;
|
|||
|
|
img {
|
|||
|
|
width: 81px;
|
|||
|
|
height: 80px;
|
|||
|
|
display: block;
|
|||
|
|
cursor: pointer;
|
|||
|
|
padding: 15px 30px;
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
</style>
|