128 lines
3.0 KiB
JavaScript
128 lines
3.0 KiB
JavaScript
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/**
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* @name: useService
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* @author: kahu4
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* @date: 2024-01-24 17:35
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* @description：客服
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* @update: 2024-01-24 17:35
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* */
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import { useInterface } from "@/hooks/useInterface";
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import { onLoad } from "@dcloudio/uni-app";
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import { getServiceDetail } from "@/api/global";
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const {toast, loading, hideLoading} = useInterface()
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export const useService = () => {
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let serviceData = {
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corpId: '',
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accountLink: ''
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}
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/**
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* 获取客服数据
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* @return {Promise<void>}
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*/
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async function getServiceData() {
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try {
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loading()
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serviceData = await getServiceDetail();
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} finally {
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hideLoading()
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}
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}
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/**
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* 区分环境打开客服
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* @return {Promise<*>}
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*/
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async function openService() {
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if (Reflect.ownKeys(serviceData).length <= 0) return toast({title: '暂无客服~', icon: 'error'})
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if (!serviceData.corpId || !serviceData.accountLink) return toast({title: '暂无客服~', icon: 'error'})
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// #ifdef MP-WEIXIN
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return _miniProgramOpen(serviceData)
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// #endif
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// #ifdef APP-PLUS
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return _appPlusOpen(serviceData)
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// #endif
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// #ifdef H5
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return _h5Open(serviceData)
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// #endif
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}
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return {
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getServiceData,
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openService
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}
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}
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/**
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* 小程序环境打开客服
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* @param serviceData
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* @return {Promise<unknown>}
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* @private
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*/
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function _miniProgramOpen(serviceData) {
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return new Promise((resolve, reject) => {
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wx.openCustomerServiceChat({
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extInfo: {
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url: serviceData.accountLink
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},
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corpId: serviceData.corpId,
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success() {
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resolve(true)
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},
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fail(err) {
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reject(err)
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}
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})
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})
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}
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/**
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* app环境打开客服
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* @param serviceData
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* @return {Promise<unknown>}
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* @private
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*/
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function _appPlusOpen(serviceData) {
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return new Promise((resolve, reject) => {
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plus.share.getServices(
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res => {
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const wechatServices = res.find(appItem => appItem.id === 'weixin')
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if (!wechatServices) return reject('当前环境不支持微信操作')
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wechatServices.openCustomerServiceChat(
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{
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corpid: serviceData.corpId,
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url: serviceData.accountLink,
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},
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() => {
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resolve(true)
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},
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err => {
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reject(err)
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})
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},
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err => {
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reject(err)
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}
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)
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})
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}
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/**
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* h5环境打开客服
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* @param serviceData
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* @return {Promise<Awaited<boolean>>}
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* @private
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*/
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function _h5Open(serviceData) {
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// window.open(serviceURL) safari浏览器不支持window.open
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window.location.href = serviceData.accountLink
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return Promise.resolve(true)
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}
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